Store Policy
Customer Care
PETSHOCK Customer Care
At PETSHOCK, customer satisfaction is our priority. We are committed to providing high-quality pet products and excellent customer service.
Privacy & Safety
PETSHOCK Privacy Policy
Last Updated: [Date]
PETSHOCK respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information:
Name
Email address
Phone number
Billing and shipping address
Payment information
Order history
Website usage data
How We Use Your Information
Your information may be used to:
Process and deliver orders
Provide customer support
Improve our website and services
Send order updates
Comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Sharing Information
We do not sell, rent, or trade personal information to third parties. Information may be shared only with trusted service providers necessary for payment processing, shipping, and legal compliance.
Your Rights
Under the UK GDPR, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability.
Cookies
Our website may use cookies to improve user experience, website performance, and analytics.
Wholesale Inquiries
PETSHOCK Wholesale Program
Thank you for your interest in becoming a PETSHOCK wholesale partner.
We welcome inquiries from:
Pet stores
Veterinary clinics
Grooming salons
Animal shelters
Pet service providers
Online retailers
Wholesale Benefits
Competitive wholesale pricing
Bulk purchasing options
Dedicated account support
Reliable product availability
Fast UK distribution
How to Apply
To apply for a wholesale account, please email us with the following information:
Business name
Contact person
Business address
Website or social media links
Type of business
Estimated order volume
Approval Process
Applications are reviewed individually. PETSHOCK reserves the right to approve or decline wholesale accounts at its discretion.
Minimum Orders
Minimum order requirements and wholesale pricing information will be provided upon account approval.
We look forward to building a successful partnership with your business.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments